Privacy Policy

This Privacy Policy explains how Parimatch may collect, use, store, process, disclose, and protect personal information when you visit or use the website located at https://parimatch-original.com, access related mobile pages, use the parimatch app or similar mobile interfaces, register an account, complete parimatch login, contact customer care, or interact with our sports, live, casino, and support content. By using the website or related services, you acknowledge this Privacy Policy and the way information may be handled as described below.

Depending on how you use the website, Parimatch may collect different types of information, including:

• Personal details you provide during registration, such as your name, email address, mobile number, date of birth, or other profile information
• Account credentials and account settings
• Transaction-related information where payment functionality is available
• Communication records when you contact customer care
• Technical data such as device type, browser type, operating system, IP address, language preferences, timestamps, and usage patterns
• Cookies, analytics signals, and similar tracking information used to improve website functionality and user experience
• Verification documents or supporting information where required for account validation, fraud prevention, or compliance purposes

The exact data collected may vary depending on the services you use, the device you access, and the features you choose to engage with.

Parimatch may use personal information for a range of legitimate platform purposes, including:

• Creating and managing user accounts
• Processing registrations and supporting parimatch login
• Providing access to sports, parimatch live, parimatch casino, and related platform features
• Responding to customer care questions and support requests
• Maintaining website performance, security, and fraud prevention processes
• Verifying account ownership and helping protect users from unauthorized access
• Improving functionality, design, navigation, and user experience
• Complying with legal, regulatory, operational, or internal risk-management obligations
• Communicating important service notices, policy updates, or account-related information
• Administering promotions, promo code activity, or feature eligibility where applicable

We may also use aggregated or de-identified information for analysis, performance review, service improvement, or internal reporting purposes where appropriate.

Parimatch may use cookies, pixels, local storage, log files, and similar technologies to support core website functionality and improve user experience. These technologies can help us remember your preferences, maintain sessions, analyze traffic patterns, understand which pages are being used, and improve content relevance. Cookies may also support account security, performance monitoring, or limited marketing measurement depending on how the website is configured.

You may be able to control some cookie settings through your browser or device preferences. However, blocking certain cookies can affect how the website functions, including login continuity, page performance, saved preferences, or access to some features.

When you register or use account-based services, Parimatch may collect and process information necessary to create, maintain, secure, and review your profile. This may include identification details, contact information, login records, account history, and verification documents where needed. Verification requests may be used to confirm age, identity, payment ownership, or security-related account concerns.

You should provide accurate and current information when using the platform. Supplying false, incomplete, or misleading details may affect account access, support resolution, or transaction handling.

If you contact customer care, Parimatch may collect and retain the content of your messages, support tickets, attachments, device details relevant to the issue, and related account identifiers. This information helps us investigate problems, respond more efficiently, improve service quality, and maintain records of user interactions where necessary. Customer care information may also be used to identify recurring technical issues or protect the platform from misuse.

Parimatch does not describe every operational partner individually on this page, but information may be shared where reasonably necessary with service providers, technical vendors, payment-related processors, security partners, analytics providers, customer support tools, legal advisers, auditors, or competent authorities, depending on the situation and applicable obligations. We may share information where required to:

• Operate the website and related services
• Process transactions or payment-related checks
• Detect, prevent, or investigate fraud, abuse, or security incidents
• Comply with legal requests, regulatory duties, or lawful enforcement processes
• Protect the rights, safety, systems, or users of the platform

We may also share information in connection with corporate restructuring, merger, sale, transfer, or organizational change, subject to applicable confidentiality and legal requirements.

Parimatch takes data security seriously and may use administrative, technical, and organizational measures designed to help protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. No internet-based system can guarantee absolute security, but we work to maintain reasonable safeguards appropriate to the nature of the platform and the information involved.

Users also play a role in account security. You should keep your password private, avoid sharing login credentials, use trusted devices where possible, and contact customer care immediately if you suspect unauthorized access or suspicious activity connected to your account.

Parimatch may retain personal information for as long as reasonably necessary to provide services, maintain account records, support legal and operational obligations, resolve disputes, investigate issues, enforce terms, and protect the platform from fraud or misuse. Retention periods may vary depending on the type of information, the reason it was collected, the services used, and any legal or compliance obligations that apply.

When information is no longer needed for legitimate purposes, it may be deleted, anonymized, or securely archived in line with internal retention practices and legal requirements.

Depending on the laws that apply to your location, you may have certain rights regarding your personal information. These may include the right to request access to the data held about you, ask for correction of inaccurate information, request deletion in some circumstances, object to certain processing activities, or request restriction of processing where permitted. You may also have rights related to marketing preferences, cookies, or communications.

Because legal rights vary by jurisdiction and service structure, users should contact official customer care or the designated privacy contact channel published by the operator if they wish to make a privacy-related request. Additional verification may be required before a request is fulfilled.

Parimatch is intended only for adults who are legally permitted to use the service. We do not knowingly seek to collect personal information from minors for account use. If we become aware that underage data has been submitted in connection with prohibited platform use, we may take steps to restrict the account and delete or otherwise handle the information in accordance with applicable law and internal policy.

Depending on the technical structure of the services and the vendors involved, information may be stored or processed in jurisdictions other than the user's physical location. Where such processing occurs, Parimatch will seek to apply reasonable safeguards and operational controls appropriate to the data and the service context, subject to applicable legal requirements.

Parimatch may update this Privacy Policy from time to time to reflect changes in the website, account features, security practices, legal obligations, or operational processes. The updated version will become effective when published on the website unless otherwise stated. Continued use of the website after any update indicates acknowledgment of the revised policy.

If you have questions about this Privacy Policy, the handling of your information, parimatch login data, parimatch app usage records, or privacy-related requests, please contact the official customer care or privacy channel listed on the website.

By continuing to use Parimatch, you acknowledge that you have read and understood this Privacy Policy.